ProConnect AI
Never Miss Another Customer
Never Miss Another Customer
Think of ProConnect as a virtual service advisor that never calls in sick. It plugs into the channels you already use — phone, text, web, and social — and handles the front line for your team.
Call, text, website form, Facebook message — however they contact you, the AI is ready to respond instantly.
We collect concern, vehicle, and timing, answer common questions, and present service options and pricing ranges based on your menus.
The AI offers available time slots that align with your shop hours and capacity, then drops the appointment into your calendar or scheduler.
We model conversations after real service advisors and route edge cases to humans, so you stay in control while the AI handles the grind.
Oil change, brakes, tires, diagnostics, maintenance intervals — we tune replies to your OEM or preferred menus.
Any time a call goes unanswered, ProConnect automatically texts the customer: “Sorry we missed you — how can we help?”
Collect VIN and concern, then route recall‑type visits according to your process and scheduler rules.